Privacy Policy

1. Information We Collect

We collect information in two ways: information you provide to us and information collected automatically.

• Account Information: When you register, we collect your name, email address, and hashed password.
• Form Submission Data: We store the data sent to your unique FormCrab.com endpoints. This data belongs to you, and we only process it according to your settings.
• Technical Data: Like most web services, we collect IP addresses, browser types, and usage statistics to ensure security and improve performance.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and maintain the FormCrab.com service.
• To send you automated email notifications for your form submissions.
• To prevent spam and fraudulent activity.
• To provide customer support and respond to your inquiries.

3. Data Retention

We retain your account information for as long as your account is active. Form submission data is stored on our servers until you choose to delete it or close your account. For users on the Starter plan, we may automatically delete submissions older than 90 days.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to others. We may share limited data with trusted service providers who assist us in operating our service, such as:

• Email Services: To deliver notifications to your inbox.
• Payment Processors: To handle subscription billing (we do not store credit card numbers on our own servers).
• Spam Protection: Services like Google reCAPTCHA to filter bot submissions.

5. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to request the deletion of your personal information.
• The right to export your form submission data in CSV/JSON format.
• The right to withdraw consent at any time.

6. Cookies

We use essential cookies to keep you logged into your account and to remember your preferences. You can disable cookies in your browser settings, but some features of FormCrab.com may not function correctly.

7. Security

We implement a variety of security measures, including SSL/TLS encryption for all data transmission and salt-hashed passwords, to maintain the safety of your personal information.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.